FAQ

Have a question? Drop us a line, or, find what you need from our frequently asked questions below.

No. We follow a pay-as-you-go price system which means that there will be no plans or subscriptions. Simply add funds to your account and you’re good to go. 

Yes, an unlimited trial period is available. The Sandbox feature is offered for free upon signing up plus, you will receive a $1 free trial credit on your account that you can use to try out our service. 

The minimum maintaining balance for every account is $50 which can be topped up with any amount. 

No, there isn’t. Your balance will remain on your account until you have fully consumed it. 

To set an auto-recharge to your account, simply follow the following:

  • Log in to your SEOData account
  • Click the “Add Funds” button
  • Set the auto-recharge amount
  • Click auto-recharge
  • Specify the credit threshold

Once set, the specified amount of credits will be automatically recharged to your balance when the credit threshold is reached. 

Yes, we offer assistance throughout the entire integration process via Skype/Slack or email.

We offer 24/7 live chat support to both paid and trial SEOData customers. 

Our system is 99.95%, making it one of the best systems in the industry. 

Yes, we offer Sandbox for free which you can access upon signing up. 

Our SERP API supports all locations supported by Google through Google Geographical Targeting. 

The task ID is located on the Detailed Information section which means that you have to log in first to our system and access the API Usage tab before you can access the task ID. 

No, there isn’t. Your balance will remain on your account until you have fully consumed it. 

To add funds, you must log in to your account first. Then, click the “Add Funds” button to be redirected to the payment gateway. Choose the payment method you wish to use and enter the necessary details. 

Currently, we support Credit/Debit cards, PayPal, and Amazon Pay for purchases less than $5000. For $5000+ we can accept Wire Transfer or ACH.

Yes, an invoice is issued for every transaction via email.

Yes, we provide keywords for suggestions. We offer our clients two choices, the ‘Keywords for Keywords’ and ‘Keywords for Domain’ options which are both backed up with a monthly breakdown of the search volume data of the previous month and previous year. 

Yes, our data is provided in real-time. Once we receive an API call, our system will check it immediately and will send the report to you.

How long a task is completed depends on task priority and overall system load. But usually, it takes less than 5 hours to complete a certain task.

We keep test results for 30 days and you can retrieve it from our system through the task ID.

We support Google, Bing, Yahoo, Yandex and so much more. 

You can request a tax or VAT refund by contacting us via email at [email protected] Make sure that you have a valid VAT ID, you have paid with credit/debit card or PayPal, and it still doesn’t exceed 30 days from charge. 

Reviews
from our Clients

SEOData was able to give us one of the most proficient teams to interact with. Each of our requests was handled with great care, precision, and urgency.

Gary Hughes

Marketing Director, TelDirect

 

I am really happy with SEOData’s smooth method of targeting options geographically without having to resort to algorithms for SEO building. With their help, we were also able to establish easy topical crawls for our users with the use of chosen keywords instead of manual URL gathering, which made our service very manageable. I also especially appreciated their friendly pricing scheme that allowed practicality and convenience. I’m definitely recommending them to my friends and partners in the business!

Ian Farland

Business Manager, GMP

I love the quality of service SEOData gives to its clients, it’s very fast and efficient! Aside from the fact that our SERP requests worked really well without a hitch, each time I needed assistance, had questions to create the scripts, to construct the request, etc., someone was always available to give me the right answers promptly.

Stacy Fernandez

Head of Marketing, Green Shield

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